Live agent, not a video

The 11pm birthday enquiry, answered before they try someone else.

This is the agent, running on your own catalogue with your own prices. It recommends by occasion, budget and delivery window, sends the product photo, and gets the address and the date before the conversation ends. Type anything. Switch it between a gift buyer and a corporate order, and between English and Arabic.

122products loaded into this demo
1,770live on your site, all syncable
2languages, English and Arabic
0prices it will invent
9:41

Replies are generated live against the real catalogue. On your account this same agent runs on 055 887 4066, all night, in both languages.

CRM, capturing live

Waiting

Everything the agent picks up lands here as an order record. Watch it fill as you chat.

Name
Not yet
Occasion
Not yet
For
Not yet
Budget
Not yet
Delivery
Not yet
Phone
Not yet

The occasion and the date are the two fields worth the most. A birthday captured this year is a reminder you can send next year, to someone who already bought from you.

What you are looking at

Four pieces, one system. The chat is only the part the customer sees.

The agent

Recommends by occasion, budget and delivery window, with the photo and the real price, at any hour.

Universal inbox

One screen for the whole team. Anyone can take over a chat mid-order and finish it by hand.

CRM

Every enquiry becomes a contact with its occasion and date, so nothing sits unanswered on one phone.

Campaigns

Valentine's, Ramadan, Mother's Day, National Day, sent on approved Meta templates to people who already bought.